🔒 Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights as a user of PetalWave.org.
1. Information We Collect
We may collect personal details such as your name, email, phone number, delivery address, and payment details during the ordering process. We also collect non-personal data like IP address, browser type, and access times via cookies and analytics tools.
2. How We Use Your Data
- To fulfill orders and deliver flowers
- To send confirmation and tracking information
- To provide customer support
- To improve website performance and offerings
- To send occasional promotions (only if you've opted in)
3. Cookies
PetalWave uses cookies to personalize content, remember your preferences, and analyze site traffic. You can accept or decline cookies when you first visit the site or manage preferences in your browser settings.
4. Data Sharing
We do not sell or rent your personal data. We may share it with third-party providers (e.g., payment processors, delivery services) solely for the purpose of fulfilling your order.
5. Your Rights
You may request access to your data, ask for corrections, or request deletion by contacting us. We respond to all privacy-related requests within 14 days.
6. Data Security
We implement secure socket layer (SSL) encryption and follow best practices to keep your data protected.
7. Policy Changes
We may update this policy occasionally. Changes will be posted here with a revision date. Continued use of our site constitutes agreement to the updated terms.
8. Contact
If you have any questions about this policy or our practices, email us at privacy@petalwave.org.